Austin Umeh
The Critical Impact of Rethinking Healthcare Norms: Why Patient-Centricity Matters

Healthcare, at its best, should be a collaborative effort. I will argue that a patient-centric approach, where patients are active partners in their care, is essential for a more effective and efficient healthcare system. While the focus will be on the UK’s National Health Service (NHS), the issues addressed are universal.   One major challenge lies in the fragmented nature of healthcare systems. Patients often navigate a maze of specialists and facilities, each with potentially incompatible electronic medical records (EMRs). This lack of interoperability, as exemplified by the fictional case of Sarah Philips, delays diagnosis, frustrates patients, and wastes resources.   Sarah Philips, a 60-year-old lady with a history of

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